Your Privacy

89f Privacy Policy

At 89f, we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, and what rights you have over your own data. We have written it in plain, straightforward English because we want you to actually understand it — not just scroll past it.

Last updated: 1 June 2026

Data Protected

Your information is encrypted and never sold to third parties.

How 89f Protects Your Information

These six principles sit at the centre of how 89f handles your personal data. The full details are in the policy document below.

Encrypted Storage

All personal data stored on 89f systems is protected using industry-standard encryption. Your account credentials, identity documents and payment details are never stored in plain text.

No Data Selling

89f does not sell, rent or trade your personal information to any third-party marketing company. Your data is used only to operate your account and improve the platform experience.

Secure Payments

JazzCash, Easypaisa, Raast and bank transfer transactions go through secure payment gateways. Financial credentials are processed externally and not stored on the 89f platform itself.

Your Data Rights

You have the right to access, correct or request deletion of personal data we hold about you. Submit a request through the 89f support team and we will respond within the stated timeframe.

Minimal Data Collection

We only collect information that is genuinely necessary to run your account, verify your identity, process payments and comply with our obligations. We do not collect data for the sake of it.

Marketing Opt-Out

Promotional emails and notifications are optional. You can manage your communication preferences from your account settings at any time and opt out of marketing messages without affecting your ability to play.

1. Introduction

This Privacy Policy applies to all users of 89f at 89f.run, including anyone who browses the site, registers an account, makes a deposit, places a bet or contacts our support team. By using 89f, you agree to the collection and use of your information as described in this document.

We are committed to being transparent about the data we collect and honest about how it is used. This policy is reviewed and updated regularly. Whenever there are meaningful changes, we will update the "Last Updated" date at the top of this page and notify registered players by email or through an in-platform message.

Plain English summary: We collect what we need to run your account safely, process your PKR deposits and withdrawals, and keep the platform secure. We do not sell your data to anyone.

2. Information We Collect

When you interact with 89f, we may collect the following categories of personal information:

Category Examples When Collected
Identity Data Full name, date of birth, CNIC copy At registration or KYC verification
Contact Data Mobile number, email address At registration
Financial Data JazzCash / Easypaisa account reference, bank account details When making a deposit or withdrawal
Technical Data IP address, device type, browser, operating system Automatically when you visit the site
Usage Data Pages visited, bets placed, games played, session duration During active sessions
Communications Data Support chat transcripts, email correspondence When you contact our support team

We do not intentionally collect sensitive personal data beyond what is required for identity verification purposes. If you voluntarily share additional information with our support team, it will be handled with the same level of care as other personal data.

3. How We Use Your Data

89f uses the personal information we collect for the following purposes:

  • Account management: To create, maintain and secure your player account, including password resets and login verification via OTP.
  • Identity verification (KYC): To confirm your age and identity as required before processing withdrawals or large deposits. This protects both you and the integrity of the platform.
  • Payment processing: To process PKR deposits via JazzCash, Easypaisa, Raast, Bank Transfer and other supported mobile wallets, and to handle withdrawal requests.
  • Fraud prevention and security: To detect and investigate unusual account activity, suspected fraud, money laundering or other prohibited conduct as described in our Terms and Conditions.
  • Customer support: To respond to your queries, resolve disputes and improve the quality of our support service.
  • Platform improvement: To analyse how players use 89f — which games are most popular, how the app performs on different devices — so we can make the platform better for everyone.
  • Responsible Gaming: To monitor usage patterns and flag accounts that may show signs of problematic gaming behaviour, so we can offer the appropriate support tools such as deposit limits or self-exclusion.
  • Promotions and communications: To send you information about bonuses, cricket and PSL betting promotions, and platform updates — but only if you have opted in to receive such communications.

We will not use your data for any purpose that is incompatible with the purposes listed above without first letting you know and, where required, obtaining your consent.

4. Payment Data

When you make a deposit or request a withdrawal on 89f, your transaction is processed through third-party payment gateways that are independent of our platform. This means that sensitive financial credentials — such as your full JazzCash PIN, Easypaisa account password or bank login details — are never entered on the 89f website or app and are never stored on our servers.

What 89f does retain is a transaction reference, the amount, the method used and the timestamp. This is necessary for us to reconcile your account balance, process withdrawals and resolve any payment disputes. These records are kept securely and are not accessible to anyone who does not need them to perform their job.

Important: 89f will never ask you for your JazzCash or Easypaisa PIN, your bank account password or any full payment credentials via email, live chat or phone. If someone claims to be from 89f and asks for this information, it is a scam — please report it to our support team immediately.

5. Cookies & Tracking

89f uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website. We use the following types:

  • Essential cookies: Required for the platform to function. These keep you logged in, remember your game settings and enable secure transactions. You cannot opt out of these without stopping the platform from working.
  • Analytics cookies: Help us understand which pages and games are most popular, how long sessions last, and where errors occur. This data is anonymised and used only to improve the platform.
  • Preference cookies: Remember your language and notification settings so you do not have to set them again on every visit.
  • Marketing cookies: Only active if you have consented to receiving personalised promotions. These help us show you relevant bonus offers rather than generic ones.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing or using the 89f platform, though some features may not work as smoothly.

6. Sharing Your Data

89f does not sell, rent or trade your personal information to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly for the purposes described:

  • Payment processors: JazzCash, Easypaisa, Raast and banking partners receive only the transaction information required to complete your deposit or withdrawal.
  • Identity verification providers: Third-party KYC services that help us confirm your identity when you submit verification documents. These providers operate under strict data processing agreements.
  • Analytics and technology providers: Service providers that help us monitor platform performance and detect technical issues. They access aggregated or anonymised data only.
  • Fraud prevention services: Specialist providers that help us identify and investigate suspicious account activity or payment fraud.
  • Legal and regulatory obligations: Where required by applicable law or in response to a valid legal request, we may disclose personal data to the appropriate authorities.

All third parties who receive your data are required to handle it securely and to use it only for the specific purpose for which it was shared. We do not allow our service providers to use your data for their own marketing purposes.

7. Data Retention

We keep your personal data for as long as your account is active or as long as is necessary to fulfil the purposes described in this policy. Specific retention periods are as follows:

  • Account information: Retained for the lifetime of your account plus a reasonable period after closure to allow for dispute resolution.
  • Transaction records: Financial transaction data is retained for a minimum of five years to comply with standard financial record-keeping obligations.
  • Identity documents: KYC documents are retained for the period required to satisfy our verification obligations and are then securely deleted.
  • Support communications: Chat transcripts and email correspondence are retained for up to two years after the matter is resolved.
  • Technical and usage logs: Server logs and usage analytics are retained for up to 12 months unless a specific investigation requires them to be kept longer.

When data is no longer needed, it is securely deleted or anonymised so that it can no longer be associated with you.

8. Your Rights

As a user of 89f, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact the 89f support team with your account details and a description of your request. We will respond within 30 days.

Right of Access

You can request a copy of the personal data 89f holds about you, including account history, transaction records and any identity documents on file.

Right to Correction

If any information we hold about you is inaccurate or out of date, you have the right to request that we correct it. Some corrections may require identity re-verification.

Right to Deletion

You can request deletion of your personal data. Note that we may not be able to delete certain records where we have a legal obligation to retain them, such as financial transaction records.

Right to Restrict Processing

In certain circumstances, you can ask us to pause the processing of your personal data while a query or dispute is being resolved.

Right to Opt Out of Marketing

You can opt out of promotional emails and in-platform marketing notifications at any time via your account settings. This does not affect transactional or security-related communications.

9. Children's Privacy

89f is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register an account or use any part of the 89f platform.

If we discover or are informed that an account belongs to someone under 18, that account will be closed immediately and any remaining balance will be handled in accordance with our Terms and Conditions. If you believe a minor has registered on 89f, please contact our support team straight away so we can investigate.

We encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. Tools such as Net Nanny, Qustodio and built-in device parental controls can help manage access at the device or router level.

10. Security Measures

89f takes technical and organisational precautions to protect your personal data against accidental loss, unauthorised access, alteration or disclosure. Our security measures include:

  • SSL/TLS encryption for all data transmitted between your device and the 89f platform.
  • Encrypted storage of passwords and sensitive account information — passwords are hashed and cannot be retrieved, only reset.
  • Two-factor authentication (2FA) options for account login, available to all registered players.
  • Access controls that limit which staff members can view personal data, based on the minimum necessary to perform their role.
  • Regular security reviews and infrastructure monitoring to detect and respond to potential threats.
  • Secure deletion protocols for data that has reached the end of its retention period.
Your role in security: Even the best security measures on our end can be undermined if your account credentials are compromised. Use a unique, strong password for your 89f account, enable 2FA, and never share your login details with anyone. If you notice anything unusual in your account, contact support immediately.

11. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in how we operate, how we use technology or to comply with any applicable obligations. When changes are made, the updated policy will be published on this page with a new "Last Updated" date.

For changes that materially affect how your personal data is used, we will notify registered players by email or through a prominent in-platform notification before the changes take effect. Continued use of 89f after a policy update is published will be treated as acceptance of the revised policy.

We recommend bookmarking this page and checking back periodically, especially before making a large deposit or providing identity documents for the first time.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please get in touch with the 89f support team:

  • Email: [email protected] (please do not include your full payment details in emails)
  • Live Chat: Available inside the platform after login, 24 hours a day, 7 days a week
  • Response time: Within 2 hours via live chat; within 30 days for formal data rights requests

When submitting a data access or deletion request, please include your registered email address, your account username and a brief description of your request so we can locate your records and process your query as efficiently as possible.

Privacy FAQ

No. 89f does not sell, rent or share your personal information with third-party companies for their own marketing purposes. The only data we share is what is strictly necessary to process your payments or verify your identity — for example, passing a transaction reference to JazzCash or Easypaisa to confirm a deposit.

Yes. You can submit a data access request to the 89f support team at any time. Contact us via live chat or email with your account details and a description of what you would like. We will respond with the relevant information within 30 days of receiving your request.

You can manage your communication preferences directly from your account settings. Simply turn off marketing notifications and emails. Opting out of promotional messages will not affect transactional notifications such as deposit confirmations or withdrawal updates, which will continue to be sent as they are essential to managing your account.

89f stores only a transaction reference and the payment method used — not your full account credentials or PIN. Deposits and withdrawals are handled through secure third-party payment gateways. Sensitive financial credentials are processed externally and are never stored on the 89f platform itself.

When you close your account, we retain certain data for the minimum period required — for example, financial transaction records are kept for five years. After the applicable retention period expires, your data is securely deleted or anonymised. If you would like to request deletion of specific data sooner, you can submit a request to our support team and we will assess what can be removed based on our obligations.
Play with Confidence

Your Privacy is Protected. Join 89f Today.

Now you know how we handle your data, take the next step. Register a free account, deposit in PKR via JazzCash or Easypaisa, and start betting on cricket, PSL, slots and more — all in a secure and transparent environment.