89f Terms and Conditions

1. General Terms

These Terms and Conditions ("Terms") constitute a binding legal agreement between you ("Player", "you", "your") and 89f ("the Platform", "we", "us", "our"). By accessing 89f at 89f.run, registering an account, making a deposit or placing a bet, you confirm that you have read these Terms in full and agree to be bound by them. If you do not agree to any part of these Terms, you should not use the platform.

These Terms apply to all areas of the 89f platform including sports betting, slots, live casino, bingo, promotions, the mobile app and all customer support interactions. Where specific game or promotion rules differ from the general Terms, the specific rules will apply for that game or promotion.

2. Account Registration

To use the 89f platform, you must create a registered account. During registration you are required to provide accurate, current and complete information including your full name, date of birth and valid contact details. Providing false, misleading or incomplete information is a breach of these Terms.

• You must be at least 18 years of age to register and use the 89f platform. Players under 18 are strictly prohibited from registering or playing.
• Only one account is permitted per person, per household and per device. Duplicate accounts may be closed without prior notice and any balance within them may be voided.
• You are solely responsible for the security of your account login credentials. Do not share your username, password or OTP with anyone else.
• 89f will never send you an unsolicited message asking for your password. If you receive such a message, do not respond and report it to our support team immediately.
• If you believe your account has been accessed by someone else, contact 89f support immediately. We will assist you in securing your account.
• 89f reserves the right to request identity verification documents at any stage. Failure to provide requested documents may result in account suspension until verification is complete.

By registering, you confirm that you are not acting on behalf of another person and that all funds deposited into your account belong to you and have been obtained through lawful means.

3. Deposits & Withdrawals

All deposits and withdrawals on 89f are processed in Pakistani Rupees (PKR). We support the following payment methods for both deposits and withdrawals: JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards and other supported mobile wallets. The list of available methods may be updated from time to time and the most current options will always be shown on the Deposit page.

• Deposits via JazzCash and Easypaisa are processed instantly. Bank transfers and card deposits may take slightly longer depending on your bank's processing time.
• The minimum deposit amount is PKR 200. The minimum withdrawal amount is PKR 500. Maximum limits vary by payment method and account verification level.
• Withdrawals are generally processed within 24 hours of a verified request. VIP Gold and Platinum members benefit from same-day withdrawal processing.
• Withdrawals will, wherever possible, be returned via the same method used for the deposit. If the original method is unavailable, 89f will contact you to arrange an alternative.
• 89f does not charge fees on standard deposits or withdrawals. However, your payment provider may apply their own transaction charges which are outside our control.
• Deposits made using bonus funds or pending bonus amounts may be subject to wagering conditions before withdrawal is permitted. See Section 4 for full bonus rules.

4. Bonuses & Promotions

89f offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time of the offer as well as the general bonus rules set out in this section. Where the specific promotion terms conflict with these general rules, the specific terms will take precedence.

• All bonuses are subject to a wagering requirement unless explicitly stated otherwise. The wagering requirement and validity period will be clearly displayed at the time the bonus is offered.
• Wagering requirements must be met within the stated validity period. Any bonus balance remaining at the end of the validity period will be removed from your account automatically.
• Bonuses are for personal use only. Sharing bonus codes, claiming bonuses across multiple accounts, or any organised arrangement to abuse promotional terms is strictly prohibited.
• 89f reserves the right to remove a bonus and any winnings derived from it if we have reasonable grounds to believe it was obtained or used in breach of these terms.
• Free spins awarded as part of a promotion are subject to the same wagering conditions as cash bonuses unless the specific promotion states otherwise.
• 89f reserves the right to change, suspend or withdraw any promotion at any time. Players who have already claimed a bonus in progress at the time of a change will not be affected by that change mid-bonus.
• Cricket betting promotions during PSL and T20 international fixtures are subject to the same general bonus rules, with any additional sport-specific conditions stated within the individual offer.

5. Betting Rules

All sports bets, including cricket, PSL, T20 internationals, football and esports markets, are subject to the betting rules published in the relevant section of the platform. The following general principles apply to all bets placed on 89f:

• Bets are accepted at the odds displayed at the time of placement. 89f will not be liable for errors caused by system or data feed failures, but we will endeavour to resolve disputed bets fairly.
• Once a bet has been confirmed, it cannot be cancelled or amended by the player unless a cash-out option is available and offered for that particular market.
• All bets are subject to maximum payout limits. These limits are displayed within each market. Any winnings above the stated maximum will be reduced to the maximum payout.
• In the event of a match abandonment, postponement or change of venue, 89f will apply standard settlement rules as published in the betting section. PSL and T20 match-specific rules are published at the start of each tournament.
• Bets placed on suspended or closed markets are void and stakes will be returned to your account balance.
• 89f reserves the right to void any bet where there is clear evidence of a pricing error or where unusual betting patterns suggest market manipulation.

For live in-play betting, please note that odds change rapidly. It is your responsibility to confirm the odds displayed before submitting your bet. 89f will not be held responsible for bets placed at odds you did not intend due to changes during the placement process.

6. Fair Play & Prohibited Conduct

89f is committed to providing a fair gaming environment for all players. The following conduct is strictly prohibited and will result in immediate account suspension, forfeiture of funds and potential referral to relevant authorities:

• Using automated software, bots, scripts or any other tool to place bets, spin slots or interact with games in a way that is not through normal manual play.
• Exploiting software bugs, glitches or errors in games or the platform to gain an unfair advantage. Any winnings derived from a known bug are void.
• Colluding with other players in live casino, poker or any other competitive game format to gain an unfair advantage over other participants.
• Engaging in any form of money laundering through deposits, bets or withdrawals on the 89f platform.
• Creating multiple accounts to claim bonuses more than once or to circumvent account restrictions.
• Attempting to reverse-engineer, decompile or otherwise interfere with the technical infrastructure of the 89f platform.

7. Account Suspension & Closure

89f reserves the right to suspend, restrict or permanently close any account at its discretion. Common reasons include, but are not limited to, breach of these Terms, suspected fraud, failure to complete identity verification, or accounts that have been inactive for an extended period.

• Where an account is closed due to a breach of these Terms, any bonus balance and associated winnings may be forfeited. The real-money balance will be reviewed on a case-by-case basis.
• If you wish to close your account voluntarily, you may do so by contacting 89f customer support. Any remaining balance will be returned to you via your preferred payment method after identity verification.
• Accounts that have not logged in for 12 consecutive months may be classified as dormant. 89f will attempt to contact you before applying any dormant account policy.
• Self-excluded accounts will be closed for the duration of the self-exclusion period. Bonuses and promotions will not be accessible during this time.

8. Privacy & Data

89f takes the privacy and security of your personal information seriously. The collection, use and protection of your data is governed by the 89f Privacy Policy, which forms part of these Terms and should be read alongside them. By registering an account, you consent to the processing of your personal data as described in the Privacy Policy.

• Your data will never be sold to third parties for marketing purposes without your explicit consent.
• 89f uses industry-standard encryption to protect all data transmitted between your device and the platform.
• Financial details such as JazzCash or Easypaisa account numbers are processed through secure payment gateways and are not stored on the 89f platform itself.
• You have the right to request access to the personal data we hold about you. Contact the support team to make a data access request.

For full details on how your data is collected, stored and used, please read the 89f Privacy Policy.

9. Responsible Gaming

89f is designed for adults who enjoy gaming as a form of entertainment. We recognise that for a small number of people, gaming can become problematic, and we take our responsibility to support those players seriously. The following tools are available to every registered player at no cost:

• Deposit Limits: Set a daily, weekly or monthly cap on how much you can deposit. Limits take effect immediately. Increases require a 24-hour cooling-off period before they apply.
• Session Time Reminders: Receive an on-screen notification after a set amount of time in any session to remind you how long you have been playing.
• Self-Exclusion: Lock your account for a period you choose — from 7 days up to permanent exclusion. During exclusion, you will not receive any promotional communications.
• Reality Checks: Enable periodic pop-ups showing your net gaming activity for the current session.

Gaming should always be funded from money you have set aside for entertainment. Do not use money needed for essential expenses such as rent, food or bills. If you feel your gaming is becoming difficult to control, use the tools in your account settings or visit the Responsible Gaming page for further guidance. 89f is strictly for players aged 18 and above.

10. Limitation of Liability

To the fullest extent permitted by applicable law, 89f shall not be liable for any direct, indirect, incidental, consequential or special damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or service interruptions.

• 89f does not guarantee that the platform will be available at all times. Scheduled maintenance and unplanned technical issues may cause temporary unavailability. We will endeavour to provide advance notice of planned downtime wherever possible.
• 89f is not liable for losses caused by internet connectivity issues, device failures or third-party service interruptions on your end.
• In the event of a technical error that results in an incorrect game outcome or payout, 89f reserves the right to correct the error. Winnings paid out as a result of a clear technical error may be reclaimed.
• Nothing in these Terms limits liability for fraud, death or personal injury caused by our negligence.

11. Changes to These Terms

89f reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, registered players will be notified by email or an in-platform notification.

Continued use of the 89f platform after updated Terms have been published constitutes acceptance of those updated Terms. If you do not agree to the changes, you should stop using the platform and contact support to close your account and arrange withdrawal of your remaining balance.

12. Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern about your account, our support team is available 24 hours a day, 7 days a week.

• Email: [email protected] (plain text — do not include sensitive account or payment details in emails)
• Live Chat: Available directly within the platform after login
• Response time: Within 2 hours for live chat; within 24 hours for email queries

For disputes about game outcomes, bonus settlements or account decisions, please provide as much detail as possible when contacting support, including the date, time and any relevant transaction or game round reference numbers. This helps us investigate and resolve your query as quickly as possible.